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Knowledgebase: Address Book > Working with Sent Invitations
ACCIDENTAL OPT OUTS: If a respondent has "ACCIDENTALLY" opted out from your survey invitations you can have their email address "RESTORED" by contacting us via email at e.support@surveysquare.com [1] and request that a respondent be added back - ple...
DELETING SENT INVITATIONS: Deleting a "SENT INVITATIONS" list accomplishes the following: * It removes only the "LIST" from your "SENT INVITATIONS" page - Note: Deleting a list will NOT delete any responses. * It removes any invitations from t...
HOW DO I SEND AN INVITATION USING AN EMAIL LIST IN THE ADDRESS BOOK? DEPLOY SURVEY WITH AN EMAIL LIST IN THE ADDRESS BOOK: Note: This requires that you have first added contacts [1] to your ADDRESS BOOK and have created a list [2] of contacts. I....
RESENDING INVITATION EMAIL LINKS: SEND REMINDERS TO A GROUP: When you deploy your survey to a list you can resend the invitations to your respondents when you send out your reminders. Sending out reminders will allow you to resend the invitation to ...
RESPONDENTS CAN \"OPT OUT\" FROM YOUR INVITATIONS: In effort to ensure good emailing practices and comply with anti-spam laws, SurveySquare includes an "OPT OUT" feature at the end all survey invitations sent through SurveySquare's address book. ...
SENDING FOLLOW-UP REMINDERS: Once you have deployed your survey to a list you can send a "REMINDER" to you respondents at any time. The "FOLLOW-UP REMINDER" will resend your invitations using the original invitation link so if the respondent complet...
TROUBLE WITH RECEIVING INVITATIONS USING A LIST: * Make sure your email ID is correct in SurveySquare's Address Book * Junk Email: Make sure you add SurveySquare.com to your "Safe Senders List" in your mail box * If you are sending invitations ...
HOW TO VIEW A SINGLE INVITATION FOR MY SURVEY: * Click on ADDRESS BOOK * Click on VIEW LISTS * Under Actions click on the "SENT INVITATIONS" icon for the list you used * Note: The icon is only present when there is a sent invitation sent fo...
VIEW ALL SENT INVITATIONS FOR ONE SURVEY: * Click on the SURVEYS TAB to view your SURVEY LISTS * Under "INVITES" you will see two sets of numbers - [_RESPONDED INVITATIONS/ALL SENT INVITATIONS_] - click on the numbers right of the slash "/" to se...
VIEW STATUS ON MY SENT INVITATIONS LIST When you deploy your surveys to a list using the Address Book you can monitor your survey responses by click on the "STATS" icon. * Click on ADDRESS BOOK * Click on VIEW LISTS * Find your list and cli...