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Knowledgebase: Address Book > Contacts
CHANGE CONTACT STATUS: Contacts can have either an "ACTIVE" or "INACTIVE" status which allows you to separate your contacts into 2 buckets when you deploy your survey to a list. You can change the status of your contacts individually by "Editing a C...
EDIT A CONTACT: You can edit a contact either from your "CONTACTS" page or from within a "LIST" page. * Click on Address Book * Select either "VIEW CONTACTS" or "VIEW LISTS" * Under "ACTIONS\" click on the "DRIVERS LICENSE" icon to edit your...
EDIT CONTACT INFORMATION: * Click on ADDRESS BOOK * Click on "VIEW CONTACTS" or "VIEW LISTS" and select a list * Under "ACTIONS" click on the edit icon and the EDIT CONTACT page will be displayed allowing you to change any field. * Note tha...
CONTACTS LIMIT REACHED: You have two options to remedy this issue: * DELETE any unused contacts in your Address Book: See "Permanently Deleting Contacts [1]" * If you have a "Multi-User" account be sure to have your Admin check on other sub a...
DELETE CONTACTS FROM THE ADDRESS BOOK: SINGLE DELETION ON A CONTACT: * Click on Address Book * Click on either "VIEW CONTACTS\" or "VIEW LISTS" * Locate the contact you wish to delete and click on the red X under "ACTIONS" MULTIPLE DELETI...
SEARCH CONTACTS: The SEARCH CONTACTS option lets you find your CONTACTS in your ADDRESS BOOK or in any LIST. Anytime you see the "binoculars" icon you can access the search feature. * Click on ADDRESS BOOK * Click on "SEARCH CONTACTS" (binocul...
VIEW CONTACTS: The View Contacts section lets you manage all of your contacts stored in your database such as sorting, adding, editing or deleting. SORTING: Here you can sort the contact lists on any column you wish in either ascending/descending...