Ranking on the scorecard (toggle) creates 3 tiers (High, Middle, Bottom) automatically. You can sort the scorecard by the Ranking column to create benchmarking.
To turn on Ranking check the "Show Ranking" check box.
Ranking Calculation: In this example to calculate the ranking
- We add the percentage's across the scorecard and include the NPS. 100%+100%+100%+100%+100%+100NPS= 105.
- We determine the max ranking for the scorecard and divide this value by 3 to create the 3 tiers.
- Add the color codes for 3 tiers (High, Middle, Bottom)
In this example the ranges look like this:
Sample Scorecard with Ranking