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Knowledgebase:
Manage Scorecard Questions
Posted by Jay Farr, Last modified by Jay Farr on 15 January 2015 12:50 PM

Manage Scorecard Questions

Manage scorecard questions allow you to define which questions you want to include on your scorecard report.  This page displays all supported questions you can choose from found in your survey.  The "Top Box Range" values pull from the survey questions you defined when you setup your survey.  If they are blank you can add the percentage values here.  

 

 

Questions that include N/A, Don't Know, Does Not Apply (etc.) can cause your scorecard percentage calculations to be distorted.  To eliminate this issue check the box for "Ignore" per the image shown above.


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