EMR - Commercial Kitchen Service, Parts, and Installation New Castle
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About us
Providing parts + equipment to commercial kitchen customers across the mid-Atlantic and beyond. Capitalizing on 65+ years of combined experience, we have a renewed focus on your needs.
263 Quigley Boulevard #12, New Castle, DE 19720, United States
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October 16, 2026
Professional, respectful and attentive. Represented your company in the way I would want my staff
representing my company.
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October 15, 2026
Eric is the best!
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October 13, 2026
***** 5 Stars!
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October 13, 2026
***** 5 stars!
Response from Business
October 10, 2026
Good and fast mechanic
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October 08, 2026
Awesome guy
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October 07, 2026
Very good mechanic
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October 06, 2026
Very good mechanic
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October 05, 2026
Alex was polite, professional, and knowledgeable. Another A+ team member from this company!
Response from Business
October 05, 2026
Jose worked on the ice machine. He kept me informed about everything he was doing. He was very professional and very nice.
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October 02, 2026
Eric was an excellent communicator via texting pictures and phone calls describing ETA, troubleshooting and presented options.
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October 01, 2026
Did a great job with the PM.
Response from Business
September 30, 2026
Our technician was friendly, knowledgeable, and professional in appearance. Honest and reasonable quotes were provided. All Customer support staff have also been very friendly. A breath of fresh air in this field!!
Response from Business
September 25, 2026
Alex was great, knowledgeable, assessed and repaired in a timely manner. Super friendly guy.
Response from Business
September 25, 2026
Eric is a pleasure to have here working with us. Today he went above and beyond "normal" to get one piece of of our equipment up and running. We're very appreciative and grateful for him.
Response from Business
September 25, 2026
Eric always does a great job!
Response from Business
September 24, 2026
Chi is a great mechanic!!
Response from Business
September 23, 2026
Nice guy , quick fix!!
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September 22, 2026
Alex has proven to technically sound and manages his projects and time well. We appreciate his attention to detail.
Response from Business
September 17, 2026
I pointed out a code that the walk-in fridge was showing and Troy looked deeper into the problem and found there may be a coolant leak which could've led to failure of the cooling of all the food product in our walk-in. Thank you for your help, Troy!
Response from Business
September 17, 2026
did a very good job
Response from Business
September 16, 2026
Shawn said Eric was professional, knowledgeable, spoke clearly and was a pleasure to have in the building. Shawn said he has Eric's card and would refer anyone to EMR.
Response from Business
September 02, 2026
Sean is awesome.
Response from Business
September 01, 2026
Troy got the job done again , he was called for one problem and discovered another issue but helped us manage both situations
Response from Business
September 01, 2026
Hes great
Response from Business
August 28, 2026
Troy was very patient and concerned that we were going to be slow running with the equipment being down and tried his best to get us up and running again
Response from Business
August 25, 2026
Chih is always very professional and works quickly and efficiently, without ever getting in the way.
Response from Business
August 24, 2026
Kevin showed his knowledge and expertise by quickly identifying the problem and offering several solutions. He worked in a professional and safe manner. I will definitely ask for Kevin for any future repairs.
Response from Business
August 20, 2026
Alex is great. Chef Dan loves when he's out there. EMR is one of the best companies he deals with. He's very grateful that they found EMR. Our techs are great.
Response from Business
August 18, 2026
He was very experienced and also gave me insight on different things
Response from Business
Frequently asked questions about EMR - Commercial Kitchen Service, Parts, and Installation
How is EMR - Commercial Kitchen Service, Parts, and Installation overall rated?
EMR - Commercial Kitchen Service, Parts, and Installation is currently rated 4.8 overall out of 5.
What days are EMR - Commercial Kitchen Service, Parts, and Installation open?
Monday: 8:00AM - 4:30PM
Tuesday: 8:00AM - 4:30PM
Wednesday: 8:00AM - 4:30PM
Thursday: 8:00AM - 4:30PM
Friday: 8:00AM - 4:30PM
Saturday: Closed
Sunday: Closed
What services does EMR - Commercial Kitchen Service, Parts, and Installation offer?
EMR - Commercial Kitchen Service, Parts, and Installation offers the following services: Commercial kitchen install, Commercial kitchen service, Commercial kitchen parts, Gas, Steam, and Electric commercial cooking, Bakery, Refrigeration, HVAC food preparation equipment
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