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EMR - Commercial Kitchen Service, Parts, and Installation Baltimore Commercial

4.7
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About us

Providing parts + equipment to commercial kitchen customers across the mid-Atlantic and beyond. Capitalizing on 65+ years of combined experience, we have a renewed focus on your needs.

9100 Yellow Brick Road, Baltimore, MD 21237, United States
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4.7
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out of 55 reviews
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EMR - Commercial Kitchen Service, Parts, and Installation reviews - Survey
Slspn
October 19, 2026

Tre listened to my description of the problem and addressed the issue. He explained what he was doing, as well as further corrective actions we might take if we experience more problems moving forward. Great experience - thanks, Tre!
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EMR - Commercial Kitchen Service, Parts, and Installation reviews - Survey
Slspn
October 16, 2026

He was familiar with the coffee machine from prior conversations/visits and communicated effectively.
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EMR - Commercial Kitchen Service, Parts, and Installation reviews - Survey
Slspn
October 14, 2026

Eric was awesome! He corrected a mistake made by previous tech. He was very thorough. Eric can come anytime for us!
Response from Business

EMR - Commercial Kitchen Service, Parts, and Installation reviews - Survey
Slspn
October 13, 2026

Darrius is very professional. He communicated effectively even before entering the building. I was impressed with his knowledge and he gave me insight on my issue. Thanks, it was a pleasure having you as the tech.
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EMR - Commercial Kitchen Service, Parts, and Installation reviews - Survey
Slspn
October 12, 2026

Diagnosed issue and let me know about it, got parts on order.
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EMR - Commercial Kitchen Service, Parts, and Installation reviews - Google
Nick gaskill
October 09, 2026

Hope driver 412 doesn't rush their work like they seem to be in a rush driving like an ass.
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EMR - Commercial Kitchen Service, Parts, and Installation reviews - Google
Branson Dixon
October 09, 2026

Always A plus service and promptness.
Response from Business

Thank you for your amazing review! We're delighted that our team could provide you with prompt and excellent service. Your satisfaction is our top priority, and we're glad to have met your expectations. Looking forward to serving you again!

EMR - Commercial Kitchen Service, Parts, and Installation reviews - Survey
Slspn
October 08, 2026

Tre made a thorough examination of our gas range, determined why the pilot lights kept going out, and made the appropriate adjustments. He then took the time to explain--twice--how we can monitor and manage the process ourselves, and what to be alert for that may indicate we need additional service.
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EMR - Commercial Kitchen Service, Parts, and Installation reviews - Survey
Slspn
October 07, 2026

Tee, was very positive and knowledgeable and explained the situation to where I understood.
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EMR - Commercial Kitchen Service, Parts, and Installation reviews - Survey
Slspn
October 05, 2026

Great tech and want to have him return for any future issues and no one else if possible.
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EMR - Commercial Kitchen Service, Parts, and Installation reviews - Survey
Slspn
October 05, 2026

Great at getting to the core issue
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EMR - Commercial Kitchen Service, Parts, and Installation reviews - Survey
Slspn
September 30, 2026

Tyi is my guy for ent needs hands down best employee in your focre
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EMR - Commercial Kitchen Service, Parts, and Installation reviews - Survey
Slspn
September 28, 2026

Miracle worker
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EMR - Commercial Kitchen Service, Parts, and Installation reviews - Survey
Slspn
September 24, 2026

Mark always takes care of our service issues and is very reliable. We appreciate the relationships he has built around here.
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EMR - Commercial Kitchen Service, Parts, and Installation reviews - Survey
Slspn
September 18, 2026

he was great
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EMR - Commercial Kitchen Service, Parts, and Installation reviews - Survey
Slspn
September 17, 2026

John is Awesome!!!!
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EMR - Commercial Kitchen Service, Parts, and Installation reviews - Survey
Kiriakos
September 15, 2026

Kiriakos said that Jeremy is incredible, the best.
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EMR - Commercial Kitchen Service, Parts, and Installation reviews - Google
Kevin Bethke
September 10, 2026

Kris did an exceptional job with our ovens today. He diagnosed and fixed 2 ovens. I would call EMR again.
Response from Business

Thank you so much for your encouraging words! It's wonderful to hear that Kris provided exceptional service with your ovens. We're delighted you would choose EMR again for your needs. Looking forward to assisting you in the future!

EMR - Commercial Kitchen Service, Parts, and Installation reviews - Google
Robert Stewart
September 10, 2026

Russell Gordon at EMR is one of the best service technicians I have had the pleasure to work with. His wealth of knowledge and experience coupled with his friendly demeanor have always made for positive outcomes when I call on EMR.
Response from Business

We're grateful for your wonderful feedback! It's fantastic to know Russell made a positive impact with his expertise and friendly approach. We’re committed to providing outstanding service and look forward to helping you again. Have a great day!

EMR - Commercial Kitchen Service, Parts, and Installation reviews - Google
Travis Maher
September 09, 2026

I have to say that your employee, Mark Bonner is the best at the Naval Academy. In the scullery, the kitchen, & other EMR covered areas, he does the best work. We work together to make sure that the equipment is kept up to the highest of standards for the mid-shipman. He is an exceptional & vital part for our success for feeding over 4000 mids 3 meals a day. He is a great addition for your company to have working with us. Thank you.
Response from Business

We genuinely appreciate your thoughtful feedback and acknowledgement of Mark's contributions. It's heartening to know he's making such a positive impact at the Naval Academy. Thank you for highlighting his role in our collaborative success. 😊

EMR - Commercial Kitchen Service, Parts, and Installation reviews - Survey
Slspn
September 08, 2026

Always communicates well
Response from Business

EMR - Commercial Kitchen Service, Parts, and Installation reviews - Survey
Slspn
September 03, 2026

Dan was awesome- we sincerely appreciate his help!
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EMR - Commercial Kitchen Service, Parts, and Installation reviews - Survey
Slspn
September 03, 2026

Very courteous, and fast repair. Thank you
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EMR - Commercial Kitchen Service, Parts, and Installation reviews - Survey
Slspn
September 03, 2026

Barry was great, our dishwasher is having lots of issues and he's managed to come early to fix them every time.
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EMR - Commercial Kitchen Service, Parts, and Installation reviews - Survey
Slspn
September 02, 2026

Fantastic person
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EMR - Commercial Kitchen Service, Parts, and Installation reviews - Survey
Slspn
August 30, 2026

He came in and verified the issue. After the issue was determined, he notified me and fixed. The ordering of the part was offered. Very Happy with the service received.
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EMR - Commercial Kitchen Service, Parts, and Installation reviews - Survey
Slspn
August 26, 2026

He listened to my concerns and was reasonable in understanding me and explaining the problem.
Response from Business

EMR - Commercial Kitchen Service, Parts, and Installation reviews - Survey
Slspn
August 26, 2026

Bill was very nice and did a good job. You could tell he knew what he was doing.
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EMR - Commercial Kitchen Service, Parts, and Installation reviews - Survey
Slspn
August 25, 2026

Good communication, polite and friendly.
Response from Business

EMR - Commercial Kitchen Service, Parts, and Installation reviews - Survey
Shelby
August 25, 2026

She said Eric was nice, professional, explained, gave advice, didn't talk down to her, was interested in fixing the problem.
Response from Business

Frequently asked questions about EMR - Commercial Kitchen Service, Parts, and Installation

How is EMR - Commercial Kitchen Service, Parts, and Installation overall rated?

EMR - Commercial Kitchen Service, Parts, and Installation is currently rated 4.8 overall out of 5.

What days are EMR - Commercial Kitchen Service, Parts, and Installation open?

Monday: 8:00AM - 4:30PM
Tuesday: 8:00AM - 4:30PM
Wednesday: 8:00AM - 4:30PM
Thursday: 8:00AM - 4:30PM
Friday: 8:00AM - 4:30PM
Saturday: Closed
Sunday: Closed

What services does EMR Inc. offer?

EMR Inc. offers the following services: Repair service for electric motors, Pumps, Gearboxes, Electrical control, Elevator, Marine & Shipping, Printing, Equipment, Manufacturing, HVAC & Mechanical

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