Isaac Heating & Air Conditioning Rochester

4.7

About us

Isaac Heating & Cooling - Your trusted local experts in heating, air conditioning, and home comfort in Rochester. Certified technicians, 24/7 service, and over 75 years of experience.

50 Holleder Pkwy, Rochester, NY 14615 United States
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WeekdayScheduleStatus
Monday Open 24 Hours
Tuesday Open 24 Hours
Wednesday Open 24 Hours
Thursday Open 24 Hours
Friday Open 24 Hours
Saturday Open 24 Hours
Sunday Open 24 Hours
4.7
Review Average Rating
out of 5977 reviews
5
17066
92%
4
918
5%
3
200
1%
2
72
0%
1
257
1%
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Isaac Heating & Air Conditioning reviews - SurveySquare
Maggi Bartlett
May 7,2025

Isaac Heating & Air Conditioning, Inc. Rochester

Technician was very professional, friendly and informative.
Response from Business
Thank you for the 5-star rating! We're pleased to know you had a great experience.
Isaac Heating & Air Conditioning reviews - SurveySquare
dwerthman dwerthman
May 7,2025

Isaac Heating & Air Conditioning, Inc. Rochester

Jesse was friendly, courteous, and efficient.
Response from Business
Thank you for the 5-star rating! We're pleased to know you had a great experience.
Isaac Heating & Air Conditioning reviews - SurveySquare
Patty Schwarz
May 7,2025

Isaac Heating & Air Conditioning, Inc. Rochester

Zach was polite, informative and thorough. I was genuinely pleased.
Response from Business
Thank you for your 5-star review! Your satisfaction is our top priority.
Isaac Heating & Air Conditioning reviews - SurveySquare
Anthony L'Abbate
May 7,2025

Isaac Heating & Air Conditioning, Inc. Rochester

Isaac Heating and Air Conditioning technician Jesse Hoagland just finished his service call at my house. His communication with me before arriving was good. Jesse arrived on time, was professional and extremely polite. He did a thorough job. I was very pleased with his work.
Response from Business
We are delighted to hear that you had a 5-star experience with Isaac Heating & Air Conditioning.
Isaac Heating & Air Conditioning reviews - SurveySquare
Paul Maxwell
May 7,2025

Isaac Heating & Air Conditioning, Inc. Rochester

Very happy with recent service/advice/expert consultation visit. Annual AC prev maintenance visit.
Response from Business
Thank you for your 5-star review! Your satisfaction is our top priority.
Isaac Heating & Air Conditioning reviews - SurveySquare
doug schweikert
May 7,2025

Isaac Heating & Air Conditioning, Inc. Rochester

Cody was a very professional young man. Did very nice work. Pleasant curious and would recommend him to anyone.
Response from Business
Your 5-star review made our day! Thanks for choosing Isaac Heating & Air Conditioning.
Isaac Heating & Air Conditioning reviews - SurveySquare
Lorrie t
May 7,2025

Isaac Heating & Air Conditioning, Inc. Rochester

Max was polite, friendly and did a great job. My only negative was my time window was 8-12 and he didn’t arrive until 12:30. But I received updates via text and got a phone call when was on his way.
Response from Business
Thank you for your 5-star review! Your satisfaction is our top priority.
Isaac Heating & Air Conditioning reviews - SurveySquare
Edwin Parodi
May 7,2025

Isaac Heating & Air Conditioning, Inc. Rochester

Good job
Response from Business
Thank you for your 5-star review! Your satisfaction is our top priority.
Isaac Heating & Air Conditioning reviews - SurveySquare
Jimmie Pagano
May 7,2025

Isaac Heating & Air Conditioning, Inc. Rochester

Professional and courtesy manner
Response from Business
Thank you for your positive rating! We're glad you had a good experience, and we'll strive for a perfect one next time.
Isaac Heating & Air Conditioning reviews - SurveySquare
Xuan Hoa
May 7,2025

Isaac Heating & Air Conditioning, Inc. Rochester

Cody G. was detailed, knowledgeable, neat, and friendly. I appreciated Cody work. Thank you.
Response from Business
We are delighted to hear that you had a 5-star experience with Isaac Heating & Air Conditioning.
Isaac Heating & Air Conditioning reviews - SurveySquare
Kijana Crawford
May 7,2025

Isaac Heating & Air Conditioning, Inc. Rochester

Very professional and knowledgeable
Response from Business
Thank you for the 5-star rating! We're pleased to know you had a great experience.
Isaac Heating & Air Conditioning reviews - SurveySquare
Pam Rodgers
May 6,2025

Isaac Heating & Air Conditioning, Inc. Rochester

Wonderful job! Very bright, suggested that we have the air conditioner cleaned and took efficient care. Highly recommend Sabrina
Response from Business
Thank you for the 5-star rating! We're pleased to know you had a great experience.
Isaac Heating & Air Conditioning reviews - SurveySquare
Carolyn Shea
May 6,2025

Isaac Heating & Air Conditioning, Inc. Rochester

Chad was friendly & professional. He was thorough in his examination of the furnace & air conditioner. Very nice young man.
Response from Business
Hi Carolyn, thank you for taking the time to leave a 5-star review for Isaac Heating & Air Conditioning! We're thrilled to hear that Steve provided you with an exceptional experience by confidently diagnosing and fixing the problem. We will be sure to pass along your kind words to him. We appreciate your trust in our services and we look forward to working with you again in the future. Thank you f...
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Isaac Heating & Air Conditioning reviews - SurveySquare
Gerald Steinberg
May 6,2025

Isaac Heating & Air Conditioning, Inc. Rochester

Danial was pleasant and professional! He got the job done.
Response from Business
Your 5-star review made our day! Thanks for choosing Isaac Heating & Air Conditioning.
Isaac Heating & Air Conditioning reviews - SurveySquare
Joseph Izzo
May 6,2025

Isaac Heating & Air Conditioning, Inc. Rochester

Prompt, friendly, and efficient. Marvin got to work, knew what he was doing, and got me set up for the summer.
Response from Business
Thank you for taking the time to leave us a 5-star review. We hope to continue providing exceptional service for all of your home services needs. Thank you for choosing Isaac Heating & Air Conditioning.
Isaac Heating & Air Conditioning reviews - SurveySquare
Jim P
May 6,2025

Isaac Heating & Air Conditioning, Inc. Rochester

Terry was very friendly and efficient! She had my furnace back up and running less than 2 hours after I called about it. Great job! Update from 5/2025: Chad did my annual ac inspection and was very thorough and professional. Thanks again Isaac!
Response from Business
Thank you Jim, for the 5 star rating and the rave review for Terry! Happy to hear that she was able to get you back up and running so quickly. Now you're comfy and cozy for this chilly weather we are getting. We appreciate your business!
Isaac Heating & Air Conditioning reviews - SurveySquare
Beth Greenstein
May 6,2025

Isaac Heating & Air Conditioning, Inc. Rochester

Prompt and courteous
Response from Business
We are delighted to hear that you had a 5-star experience with Isaac Heating & Air Conditioning.
Isaac Heating & Air Conditioning reviews - SurveySquare
Bruce McClellan
May 6,2025

Isaac Heating & Air Conditioning, Inc. Rochester

Tavish was great at identifying the causes and promptly repairing a complex issue.
Response from Business
Thank you for taking the time to leave us a 5-star review. We hope to continue providing exceptional service for all of your home services needs. Thank you for choosing Isaac Heating & Air Conditioning.
Isaac Heating & Air Conditioning reviews - SurveySquare
Dan Kusnetzky
May 6,2025

Isaac Heating & Air Conditioning, Inc. Rochester

Isaac has updated our heating and cooling system, replaced our water heater, and has fixed some pesky leaks in our plumbing. They are our go-to company for heating, cooling, and plumbing. Their staff is friendly and very professional. We recommend them.
Response from Business
Thank you for taking the time to leave us a 5-star review. We appreciate your recognition of our hard work and we appreciate your support.
Isaac Heating & Air Conditioning reviews - SurveySquare
Debra DiLallo
May 6,2025

Isaac Heating & Air Conditioning, Inc. Rochester

Technician was very polite & professional
Response from Business
Thank you for taking the time to leave us a 5-star review. We appreciate your recognition of our hard work and we appreciate your support.
Isaac Heating & Air Conditioning reviews - SurveySquare
Michele Harrington
May 6,2025

Isaac Heating & Air Conditioning, Inc. Rochester

I met with Bryan today for estimate on an insulation/ventilation job. He was very professional and knowledgeable..... Able to answer all my questions and concerns.
Response from Business
Thank you for taking the time to leave us a 5-star review. We appreciate your recognition of our hard work and we appreciate your support.
Isaac Heating & Air Conditioning reviews - SurveySquare
Virginia Bacheler
May 6,2025

Isaac Heating & Air Conditioning, Inc. Rochester

Matthew was very thorough in checking out the boiler which was shutting off regularly, Affecting hotter and baseboard heat in the house. Matthew was the 4th service person to come to try to rectify our issue. He took the time to explain what was going on with our unit. We have concluded our 11-year old furnace is not performing reliably and needs replacement. Matthew explained a number of option...
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Response from Business
Thank you for taking the time to leave us a 5-star review. We appreciate your recognition of our hard work and we appreciate your support.
Isaac Heating & Air Conditioning reviews - SurveySquare
Aprile P
May 6,2025

Isaac Heating & Air Conditioning, Inc. Rochester

Dan was great ! Very knowledgeable and helpful. He answered all of my questions.
Response from Business
We are delighted to hear that you had a 5-star experience with Isaac Heating & Air Conditioning.
Isaac Heating & Air Conditioning reviews - SurveySquare
Blake H
May 6,2025

Isaac Heating & Air Conditioning, Inc. Rochester

Good experience. Very professional.
Response from Business
Thank you for the 5-star rating! We're pleased to know you had a great experience.
Isaac Heating & Air Conditioning reviews - SurveySquare
Howard Moore
May 5,2025

Isaac Heating & Air Conditioning, Inc. Rochester

I was very satisfied
Response from Business
Your 5-star review made our day! Thanks for choosing Isaac Heating & Air Conditioning.
Isaac Heating & Air Conditioning reviews - SurveySquare
Tracey Schiano
May 5,2025

Isaac Heating & Air Conditioning, Inc. Rochester

My technician was very nice and apologetic about the lateness of his arrival. He was also empathetic towards my situation.
Response from Business
We appreciate your feedback! We're committed to providing a 5-star experience in the future.
Isaac Heating & Air Conditioning reviews - SurveySquare
Elva Parker
May 5,2025

Isaac Heating & Air Conditioning, Inc. Rochester

Our tech, Ethan, showed up on time. He was very professional, friendly, and knowledgeable. He was very respectful of the floor as he entered.
Isaac Heating & Air Conditioning reviews - SurveySquare
Thomas Hector
May 5,2025

Isaac Heating & Air Conditioning, Inc. Rochester

Sal was great! He came a little early and got the job done quick.
Response from Business
Thank you for your 5-star review! Your satisfaction is our top priority.
Isaac Heating & Air Conditioning reviews - SurveySquare
Mike Santos
May 5,2025

Isaac Heating & Air Conditioning, Inc. Rochester

Thank you Kevin. For doing an awesome job. For installing are new heatless tank. I can always count on Issac to do great work. I wish I could give you guys 100 stars but it goes to 5.
Response from Business
Your 5-star review made our day! Thanks for choosing Isaac Heating & Air Conditioning.
Isaac Heating & Air Conditioning reviews - SurveySquare
Joel Roemer
May 5,2025

Isaac Heating & Air Conditioning, Inc. Rochester

Zachary Arsenault is an Isaac HVAC Field Technician. He is thorough, professional and does an excellent job from the start of the job to completing his work...pleasure to have Zach work in our home!

Frequently asked questions about Isaac Heating & Air Conditioning

How is Isaac Heating and Air Conditioning overall rated?

Isaac Heating and Air Conditioning has 4.7 rating.

What days are Isaac Heating and Air Conditioning open?

Monday: Open 24 Hours
Tuesday: Open 24 Hours
Wednesday: Open 24 Hours
Thursday: Open 24 Hours
Friday: Open 24 Hours
Saturday: Open 24 Hours
Sunday: Open 24 Hours

What services does Isaac Heating and Air Conditioning offer?

HVAC Service,HVAC Installation, Air Quality, Dehumidifiers, Humidifiers, CareClub Plans, Duct Cleaning, Whole-Home Generator, Fireplaces, Healthy Home Assessment, Insulation, Plumbing Services, Plumbing Repair, Drain Cleaning, Sewer Lines, Sump Pumps, Water Heaters, Pool Heaters, Heat Pumps, Ductless AC, Commercial HVAC, Commercial Plumbing

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