Restauranteurs face highly cyclic, demanding market conditions, often paired with a fragile profit margin.  Similarly, hotels and resorts are inundated with business during peak periods, followed by extensive dry spells that can deplete revenue for months.  As such, restaurant and hospitality managers need to stay one-step ahead, assessing patron satisfaction and store performance and making adjustments immediately.

That’s why SurveySquare delivers professionally designed templates geared toward your unique service industry and target audience.  Find out how customers really feel about cleanliness, food quality and selection, amenities, service and price.  Identify key differences that set your facility apart, and what competitive disadvantages might be causing lost business.  SurveySquare can even facilitate multi-location internal assessment instantly and electronically.

Improve advertising spend by identifying how your visitors found you.  Ensure employees consistently abide by mandated safety and customer service guidelines.  Pinpoint busy periods that historically lead to long waits, increasing coverage to meet demand fluctuations.  Gather feedback on front desk, wait staff and housekeeping personnel for use in employee evaluations.  SurveySquare is an indispensable tool for any restaurant facility, hotel or resort.

• Restaurant Experience Robust Survey
• Restaurant Experience Simple Survey
• Restaurant Experience Survey with Drive thru
• Restaurant Quick Comments
• Restaurant Satisfaction - with Prize Award
• Bakery with Coffee Shoppe Survey
• Hotel Guest Survey
• Resort Survey