SurveySquare Features & Benefits

  • Multi-User Application – share surveys, styles, reports
  • Customize the survey “Web Greeting” page
  • Customize the survey “Thank You” page
  • Response Triggers that can notify you via email or SMS based on user defined options for
    survey questions – lets you know immediately when you get a certain response
  • Question Branching
  • Page Conditions
  • Answer Piping
  • Q-Banks- lets you bank your favorite survey questions for quick access and is shareable
  • Utilize designed templates, or create a survey from scratch Choose from over 50 customized templates
  • Merge recipient information into Survey Invitations including any of the 6 “user defined” custom fields
  • Customize “from” and “reply-to” email address in survey invitations including the email body content
  • Customize the survey and buttons
  • Send Reminder Emails – Lets you send out reminder emails for non-response, responded, declined incomplete or viewed surveys
  • Analyze your data directly online and share reporting to anyone outside of the system based on daily, weekly, monthly reporting options.
  • View responses using standard or customized reports
  • Cross-tabulate responses
  • Spell Check – Available throughout the Survey System
  • 16 Different Types of Question Formats
  • Export Reports to Microsoft Word, Excel or Adobe PDF file format
  • Export data to Microsoft Excel
  • Unlimited access to survey data throughout the subscription period
  • Include images or Logo’s in the survey
  • Insert links on your web site or deploy thru cash register tape using a survey id
  • Make any question mandatory and/or randomize
  • Allow users to return to finish survey at a later time
  • Fully Anonymous and Non-Anonymous capabilities
  • Manually input survey responses for quick entry
  • Unlimited questions per survey
  • Import and export email addresses
  • Redirect respondents to a different web site on survey submit
  • Access Customer Support

    • - 4 hour response time to all trouble tickets (during business hours)
    - Online Live Support (Monday – Friday 8am – 5 pm CST)